Standard Dry Out Equipment & Monitoring

Category: Mitigation

Principal Author(s): Mark Whatley, Seth Harrison

Key Contributor(s): David Mattioli, Dan Smith, Russ Palmer

AI Board Approval: 06/14/2017

Last Update: 11/20/2019

Tags: Appliance, Dry out, Equipment, Monitoring, dryout

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This assumes a residential multi-level (Class 1 | Cat 1) water loss. The clean water supply line associated with the dishwasher failed. The policyholder was in the kitchen at the time of the sudden failure and he was in a position to limit the quantity of water that ran under the kitchen cabinet toe kicks.

This Insight Sheet exists to clarify how one might invoice for the most basic labor and equipment for a small dry down. This does not seek to include or make concessions for all equipment and/or activities as it relates to a loss of this nature.

As Seen In Xact

6 Comment(s)

Mario Cabello Posted 3 years ago

👍🏻👍🏻

Jonathan Tanner Posted 1 year ago

Perhaps I am missing something, but isn't 1/10 to 1/14 actually 4 24-hour periods?

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Actionable Insights Support Posted 1 year ago

Hey Jonathan - good catch! We actually updated the slide deck for the Insight Sheet above to be 1/13 (Thursday) as it should have been, but we had not updated the As Seen In Xact report above. Our staff is working on generating a new As Seen In Xact that reflects those changes as I type. I have also asked the staff to credit your account with 70 Insighter Points for providing feedback that makes us better! Thank you

Andrew Rodgers Posted 1 year ago

If you the argument to use 2 technicians on day one because of safety in lifting the dehu, wouldn't you need 2 technicians to lift it up and return it to the shop?

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Actionable Insights Support Posted 1 year ago

You definitely would! On slide 8, you can see that two techs are included in the invoice on day 4 (breakdown day).

Nickaletta Muscatello Posted 1 year ago

Why aren't you using equipment set up and break down hours?

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Actionable Insights Support Posted 1 year ago

Hey Nickaletta - We are! Check out Slide 8/Line Item #5, WTR EQ, and the associated F9 note. Thank you!

Nickaletta Muscatello Posted 1 year ago

How much do you charge for the dehu drip pan per day? And I see the WTR EQ line, duh I missed that!

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Actionable Insights Support Posted 1 year ago

Hey Nickaletta - Actionable Insights doesn’t address pricing as an organization. It’s not our place! We are not involved in the actual execution of the work, therefore we cannot tell people what the price should be. Additionally, as a 501(c)(6) with a national reach, we have to be mindful of overarching price-fixing regulations and anti-trust concessions. We like to focus on scope and defining what is reasonable and customary, so while we apologize for being unable to name a static price that answers your question, we hope our content is helping you write tighter sheets!

Jonathan Barrig Posted 2 months ago

What if you used CPS TRCV instead of adding the van info on the service call description?

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Seth Harrison Posted 2 months ago

We recommend keeping category codes the same as much as possible - WTR category for WTR work. CPS is a contents-related category. As you can see in the Key Concepts section of slide 4 (WTR ESRVD), we are not recommending using the CPS TRCV line item when invoicing for dry out and monitoring work, and there is little precedent for using CPS TRCV to deliver dry out equipment to a water loss of this nature.

All of that said - if you wanted to use an alternative line item with a similar price structure and accompanying F9 notes that explain why you chose that line item and what it's intended for, then you could move forward with that approach. Our goal is to show you what would be reasonable and customary so you can alleviate friction in the claims settlement process between contractor and carrier.