This page is a collection of what Actionable Insights deems the best practice of implementing the digital assets provided by Matterport into a claims environment. We will discuss the use of Mattertags, black-and-white Floor Plans, and Remote Estimating.
Incorporating Matterport in a Claims Environment
Matterport 3D imagery is extremely useful in a claims environment with the new practice of Remote Estimating. Remote estimating is provided by immersive walkthroughs that would allow for an Estimator to walk properties from the safety of a desk, while still being able to accurately calculate the amount of work or material necessary for the completion of a job.
Matterport Mattertag Standards
Actionable Insights has worked with Matterport to develop a standard for the use of Mattertags when working with restoration scans. Mattertags are very useful tools that can allow a user to point out, with a colorful icon, things of importance to a 3rd party viewer.
Risk Engineering Scan: This scan is executed prior to a loss and typically worked into the underwriting process as an extension of the initial inspections. Some small, innovative carriers will not bind coverage until they have a Matterport scan on file. Look for this risk engineering scan to become commonplace by 2021 – it will serve as an incredibly valuable asset as it relates to underwriting, policy renewals, and expedited claims settlement after a catastrophic loss.
Pre-Mitigation Scan: This scan is ideally executed shortly after the loss and prior to any mitigation activities being performed.
Post-Mitigation Scan: This scan is executed after demolition has been completed but before the mitigation equipment has been broken down. This scan is typically performed on the last day of dry out before the equipment break down.
Progressive Scan(s): These scans are typically executed to keep property owners, owners agents and mortgage companies apprised of progress. They are generally done with an eye towards expediting the release of performance payments from mortgage companies etc. These scans are also being executed in large loss environments where the materially interested parties are keen to add as-built scans to their close-out documents.
Post-Repair Scans: These scans are occasionally executed in a restoration environment. They have a proven ability to aid in the release of payments from the mortgage companies (and this will become more commonplace in the years to come). These are also executed to champion the sales process via the Capture application. Showing policyholders a mix of pre/post-mitigation scans and post-repair scans can provide solace that they are working with a seasoned and capable restoration contractor.
FloorPlan by Matterport
Matterport allows it’s users to purchase a black-and-white floor plan that can be used in Xactimate as a layout to develop your sketch, with accurate measurements of a property. This reduces your work and risk tremendously; you may now have an Estimator/Technician safely at the office measuring each corner of a property instead of walking through yourself with a tape measure.
Place your Order
The Dollhouse Button must be turned on in Workshop and the Space must be set as Public to complete the Schematic Floor Plan. Matterport will not share your link beyond what is necessary to create your Schematic Floor Plan. Open your Space in Matterport Cloud and click on FloorPlan under the Media tab. You must have Editor access to this Space to place your order.
Click Buy. Choose metric or imperial measurements and confirm the order by clicking the Place Order button.
Currently, you can only place an order in one measurement system. If you want the same Schematic Floor Plan in both measurement systems, please contact Matterport Support.
Matterport can only deliver floor plans for Matterport Spaces that are 25,000 square feet or less. Please contact Matterport if you have concerns about a specific space.
Matterport TrueSketch™ and TrueSketch™ PLUS for Xactimate
The Matterport TrueSketch™ and TrueSketch™ PLUS are additional deliverables you can request after you’ve scanned a property and uploaded it to my.matterport.com.
TrueSketches are SKX files that you can easily import into Xactimate™. With these files, you no longer have to measure and manually sketch losses. This saves you valuable time so you can process insurance claims faster and more accurately.
TrueSketch and TrueSketch PLUS created from the exact same Matterport space. Depending on how you plan to use the SKX file, these differences may or may not be important to you. Keep in mind that with TrueSketch™ PLUS you’ll receive a much more detailed sketch with measurements and features as built.
Find out more about Matterport TrueSketch™ and TrueSketch™ PLUS for Xactimate: Click Here!
Matterport Supported Cameras (Pro2 vs 360)
Ready to test the waters? 360 cameras are the most affordable way to start capturing the world around you or you can leverage the full power of The Matterport Cloud 3.0 with the patented Matterport Pro2 Camera.
Matterport Pro2 Camera Promo
Use code INSIGHTS20 and get $200 off Matterport Pro2 3D Camera.
Matterport iOS Supported Devices
The iPhone or iPad is how you connect to the camera and control the scanning process. Generally we recommend you use the best iPhone or iPad you have available (i.e most powerful and most free space).
Not sure which one you have? Find the model number of your device, then identify your identify your iPhone model or identify your iPad model.
Using an unsupported iPad can cause the Capture app to crash.
Actionable Insights and Matterport
If you would like to learn more about leveraging Matterport in your jobs, sign up for the next Leveraging Geomni and Matterport Digital Assets in a Claims Environment course! You can find the next available course on our Events page.
Actionable Insights Powered KIT
Actionable Insights has worked with Matterport cameras for a long while, and we’ve through troves of gear. After such a long time, we’ve developed an arsenal of equipment that we stand by to operate our collection of Matterport cameras. We decided to share our recommended equipment loadout with the rest of the restoration community to help keep everyone well prepared for any size property.
Our basic kit is comprised of the bare necessities to operate your Matteport camera.
This is recommended for beginner Matterport users.
Matterport Ninjas Facebook Page
Actionable Insights prides itself with providing knowledge to anyone willing to inquire. Therefore, with Matterports support, we created a Facebook page to provide support, inspiration, and general tips for our fellow Matterport users. Members are strongly encouraged to give more than they take, but we don’t mind helping new users getting started!
Click below and join in the fun!