Seasoned restoration contractors and claims professionals know the current path is unsustainable.
This we-they dichotomy is encumbering our ability to love our jobs - the policyholder suffers when either side fails to participate in noble claims settlement.
If contractors generate sloppy, overpriced Xactimate estimates, then premiums skyrocket and claims processing becomes arduous for all materially interested parties. Conversely, if carriers are unwilling to reimburse their policyholders for reasonably incurred costs, then capable contractors who are financially solvent and equipped to warranty their work will become scarce.
If you love this industry, and you intend to operate within it for the foreseeable future, it is imperative that you get involved, get informed and do your part to preserve the health of the restoration industry.