On April 15, 2019, the world was captivated by images of smoke and flames rising from one of the most iconic buildings in the world …

After the World Trade Center towers fell in the terrorist attacks of September 11, 2001, millions of tons of pulverized concrete and building …

In the course of your restoration work, either as a contractor or as a carrier, you have probably had cases in which currency has been lost …

Do you remember watching the Price is Right, and when they displayed the true cost of box of detergent or a bottle of shampoo and you are…

The Arizona monsoon season officially came to an end last weekend. We’ve had a very active season, characterized by a steady lineup of heavy-hitting storms …

Last week I listened to an interview of Howard Marks, one of the co-founders and chairs of Oaktree Capital …

Regardless of if you are a contractor or a claims professional, we owe it to our clients to give our employees autonomy to resolve customer service issues…

When we are doing remediation or restoration work for a high-risk loss, there are lots of factors to keep in mind…

A look under the hood of one of the industries dirty little secrets, the infamous: “Kickback"…

Starting in 1989, Xactware pioneered a scientific approach to providing building cost data for the restoration ecosystem…

Contractors and adjusters are well aware of hazardous materials such as asbestos, lead, and mold, but few realize how toxic smoke particulates and soot can be…