The Insighter Report

A resource library for restoration and claims professionals.

Contractors and adjusters are well aware of hazardous materials such as asbestos, lead, and mold, but few realize how toxic smoke particulates and soot can be…

Starting in 1989, Xactware pioneered a scientific approach to providing building cost data for the restoration ecosystem…

When we are doing remediation or restoration work for a high-risk loss, there are lots of factors to keep in mind…

Regardless of if you are a contractor or a claims professional, we owe it to our clients to give our employees autonomy to resolve customer service issues…

A look under the hood of one of the industries dirty little secrets, the infamous: “Kickback"