The Insighter Report

A resource library for restoration and claims professionals.

October 16, 2018

The Arizona monsoon season officially came to an end last weekend. We’ve had a very active season, characterized by a steady lineup of heavy-hitting storms …

October 04, 2018

Last week I listened to an interview of Howard Marks, one of the co-founders and chairs of Oaktree Capital …

August 10, 2018

Regardless of if you are a contractor or a claims professional, we owe it to our clients to give our employees autonomy to resolve customer service issues…

July 24, 2018

When we are doing remediation or restoration work for a high-risk loss, there are lots of factors to keep in mind…

June 29, 2018

A look under the hood of one of the industries dirty little secrets, the infamous: “Kickback"

April 2018

Starting in 1989, Xactware pioneered a scientific approach to providing building cost data for the restoration ecosystem…

April 2018

Contractors and adjusters are well aware of hazardous materials such as asbestos, lead, and mold, but few realize how toxic smoke particulates and soot can be…